RetailBizBlog

Wow, so this will be my first "look what I found" entry! While surfing the web for some inspiration for my next article(s), I stumbled upon a website called www.customerssuck.com. It is pretty much a site for retail employees to share their "customer nightmare" stories. Anyone who has worked in retail has had their fair share. I remember one guy poured a bag of wet laundry on my cashwrap and demanded reimbursement for all of it, because the shirt from our store (the only item from our store) bled on his clothes and tinted the entire load blue. To take it a step further he brought in the tag that was attached to the shirt detailing the unique dye-process would "run" and to wash with like colors (that was his proof our shirt was the culprit). One of the posts I read described a situation when a customer started pulling on locked doors to gain entry into the store five minutes past closing time. He was very "rude" because his watch told him he...